OBJECTIVES: To create, computerize, apply, and validate a multi-professional protocol with one section common to ENT diseases and another specific to the care of hearing health, and to analyze collected results through health management data mining with the academic purpose of public health proposals. MATERIALS AND METHODS: A theoretical database on ENT diseases was created and computerized. The incorporation of the databases with SINPE© originated both a master protocol and a specific protocol for granting and fitting a hearing aid (PECAAASI). The details for the granting and use of hearing aids were based on those of National Hearing Health Care in Brazil. The protocol was applied to an Auditory Health Care Service referenced by the Ministry of Health. Documentary research was conducted and the medical records of adult patients diagnosed in the first half of 2010 were collected and entered into PECAAASI. The results were statistically analyzed by means of graphs through the SINPE© Analyzer module. RESULTS: The creation of a specific protocol was based on the master protocol and was improved as needed during its application. The master protocol includes 28,703 items, 8,850 of which are part of PECAAASI. Its functionality was tested, and it is possible to evaluate the information gathered, performing statistical and descriptive analyses regarding the treated patients through graphs, and it is providing a large amount of material for scientific research. CONCLUSIONS: The creation, computerization, implementation, and validation of the database were possible, allowing the retrieval of information for scientific research in a quick and organized manner.